🚚 Shipping & Delivery – Polateeco
At Polateeco, we believe your delivery experience should be just as smooth as your shopping journey. That’s why we provide clear timelines, transparent shipping policies, and dependable support—so you always know what to expect.
đźš› General Shipping Details
We proudly craft and ship our products from the United States, with fulfillment taking place Monday through Saturday.
To speed up delivery times, we may ship items separately based on availability or production location.
⏱️ Estimated Delivery Times
🛠️ Production Time
Once you place your order, we begin processing it immediately. However, production times vary depending on the product type:
- Standard apparel typically ships within 3–5 business days
- Custom pieces—including embroidery, sublimation, or handcrafted items—may take 5–10 business days
As a result, each item is made-to-order with care and craftsmanship, ensuring top-notch quality.
📦 Polateeco Shipping Time
For U.S. customers:
- Standard Shipping: 6–12 business days
- Expedited Shipping: 4–8 business days
For international customers:
- Standard Shipping: 14–20 business days
- Expedited Shipping: 7–15 business days
Please note: delivery time may vary slightly due to regional courier services, customs, or holiday schedules.
🔍 Tracking Your Order
As soon as your order ships, we’ll send you a tracking number by email, so you can follow its journey every step of the way.
If tracking isn’t immediately available, rest assured—we’re monitoring your shipment internally to ensure everything stays on track.
📦 Multiple Orders and Separate Shipments
Placed multiple orders in one day? Each order will be shipped independently.
Additionally, items from a single order may ship separately if they come from different facilities.
🏠Shipping to Multiple Addresses
At this time, we do not support split shipments to multiple addresses within one order.
To ship to different locations, please place separate orders, each with its own shipping destination.
✏️ Need to Change Your Shipping Address?
If you made a mistake on your shipping address, no worries—just contact us within 4 hours of placing your order.
After that, the order enters production and can no longer be edited.
Therefore, we strongly recommend double-checking your shipping details before finalizing your purchase.
📧 Email us promptly at: contact.polateeco@gmail.com
🌍 International Shipping & Customs
Ordering from outside the U.S.? Please keep the following in mind:
- Import duties, taxes, or customs fees may apply, depending on your country’s regulations
- These charges are not included in your order total and are the buyer’s responsibility
- Delays may occur due to customs inspections, which are beyond our control
For that reason, we suggest contacting your local customs office if you’re unsure about any additional fees or processing times.
💬 Have Questions? We’re Here for You 24/7
Whether you need help tracking your order or have questions about delivery timelines, our support team is available around the clock.
On the other hand, if you just want a quick update—we’re happy to help with that too.
📧 Email us anytime at: contact.polateeco@gmail.com